Frequently Asked Questions

How Do I Place an Order?

You can use CoralPickup.com just like any typical ecommerce website. Add corals to your shopping cart and proceed through the checkout process. You can purchase corals from multiple sellers in one transaction. After placing the order, you will communicate with your seller(s) directly to arrange pickup.

What Shipping Methods Are Available?

CoralPickup.com focuses on local pickup of corals only at the moment. We do not provide any shipping through the website.

How Soon Can I Pickup My Coral?

Pickup schedules depend on the sellers. Pay attention to any virbage such as WYSIWYG (What You See is What You Get) or Cut to Order (fragged at purchase). WYSIWYG will be ready for pickup as soon as the seller is ready. Cut to Order typically involves allowing for a 2 week healing time.

After purchase, please communicate with your seller(s) to arrange for your pickup day and time.

How Are Orders Tracked?

Once an order is placed, the coral and order is placed in a “PENDING” status. This means the order is awaiting pickup.

Once the coral is picked up the seller changes the status of the order from “PENDING” to “COMPLETE”. This notifies CoralPickup that the transaction was fully completed with the buyer obtaining the coral.

Once the order is marked COMPLETE, CoralPickup will initiate sales funds to the seller.

How Should I to Contact if I Have Any Queries?

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Do I Need an Account to Place an Order?

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